In June 2019, PMI Certification has released a new PMP® certification content outline. It is an effort to equip project managers with today’s modern project environment. So, now the question is what modern project management is?
Based on research by PMI, the following are some highlights to see how project management profession has progressed:
1. Project Manager as a Coach
Project Practitioner keeps observing the importance of empathy and care. Now, they less tell people what to do. They invest in guiding the team more instead. And, they clear obstacles from their work and path.
All these show the need for a coach over a manager. A coach makes the team capable enough to deliver a successful project.
The role of a coach is crucial, especially for the knowledge industry. In the knowledge industry, the way of thinking influences outcomes. In this case, when only the manager decides about what to do? – limits the contribution of knowledge which can come from anywhere within the team.
- Coach for Team Empowerment:
A coach understands that the team can discover the solution to every problem. He only needs to give a path to flourish their potential.
A coach has faith in the team. An empowered team achieves better results. But, the team empowerment is difficult to achieve if it lacks skills. So, the project manager needs to ensure adequate training for team members/stakeholders. He needs to see –
What the required competencies are and what are the available training options
- Coach for conflict:
Team collaboration becomes powerful when there is a shared understanding of project deliverables. But, creating a shared understanding is not an easy task. It is challenging because –
Team members and stakeholders come with a variety of backgrounds and opinions. So managing conflict is also crucial to lead the team for the project vision.
When something is blocking the team from doing its work – the coach comes forward to remove those barriers. Barriers eat a lot of valuable time and prevent the team from achieving their goals.
- Coach for removing impediments:
The coach works to create an environment which is positive and collaborative. He bulldozes the impediment which comes in their way to create that environment.
- Coach as a Mentor:
When the project manager works as a coach, he also needs to recognize and act on mentoring opportunities. A coach also takes care of the emotional needs of stakeholders.
In summary, instead of command and control –
The focus is more towards making the team and stakeholder’s more empowered and confident to work for a common goal.
Here, it does not mean that a need for a manager completely vanished. The actual matter is that –
Now the need for a coach is also recognized who can inspire the team by encouraging team empowerment. So, a project manager is a coach too
2. Project Processes
Nowadays, the focus is to seek opportunities to deliver business value frequently. Organizations are using Incremental and iterative approaches for the same. These approaches help to examine business value throughout the project. So, instead of delivering value at the end of the project, which is common in predictive methods, the emphasis is to deliver a minimum viable product first. Then the product can be evolved further.
So apart from managing different project areas like –
- budget & resources,
- scope and managing project changes
A project manager also takes care of delivering business value.
Now the success of a project is not just about meeting budget and schedule constraints-
It is more about delivering business value.
3. Business Environment:
Project manager also take part in keeping track to external and internal business environment. Because, these factors can significantly impact project success.
These external and internal factors can also impact the benefits realization. So the project manager also takes help of various measurement systems to track benefits.
A project manager should be aware of –
- what is happening in the business related to his project and
- how it can impact his project.
PMI observed areas mentioned above, which have been progressed. Based on these progressions on different areas of –
- Coaching and leading people,
- taking care of processes and
- understanding the business environment
PMI added tasks in the recent content outline.
Now, let’s summarize areas which are completely new added in the content outline 2019.
Following are topics whose references are not available in the PMBOK® Guide:
- Training: Earlier identifying training needs and exploration of various training options were there. Now there is an emphasis on the measuring training outcomes as well.
- Knowledge Transfer in building a team: Apart from working on team skills, now maintaining team and knowledge transfer is also important.
- Emotional Intelligence: We can relate the Emotional intelligence with personality. It is an ability to manage emotions and connect with others. In the new content outline, there is an emphasis to assess behaviors through the use of personality indicators. This assessment helps in adjusting to the emotional needs of key stakeholders.
- Deliver Value Incrementally: PMI (pmi.org) says if you see opportunities to deliver value incrementally, then deliver value at every stage of the project.
- Minimum Viable product: It is important to take care of minimum viable product. The team should work together to understand enough product features which can attract early-adopter customers. It helps in validating the product idea early. It helps in receiving user feedbacks quickly to improve the product further.
- Determine appropriate project methodology: Project life selection depends on many factors like:
- How Stable are the Requirements?
- How frequently we need to validate our decisions?
- Can we introduce the product with Minimum Viable Features? And later can evolve the product?
- If requirements are changing,
- and we need to validate decisions frequently also
- product evolve with time – in these cases, iterative and incremental approaches are suitable.
- Approach for Lesson Learned, Stakeholders engagement, and Risks: PMI now recommends some of the practices to follow incrementally and iteratively like –
- Lesson Learned: Lesson learned are experiences distilled from the project. We need to collect lesson learned throughout the project and need to get benefit from these experiences for rest of the project. . Also, these lesson learned are refined as we learned more during project.
- Stakeholder Engagement: Stakeholder engagement is crucial for project success. It includes communication, interaction, and involving them in various project activities. We engage stakeholders throughout the project, and refined engagement approaches with time as we learn.
- Risk Management: PMI (pmi.org) says use iterative and incremental approaches for risks also. It means we identify risk throughout, devise strategies to take care of them well if they occur. Also, there is an emphasis to refine these risk approaches from the experiences distilled from the same project.
- Confirm approach for knowledge transfers: PMI (pmi.org) understand that apart from using and creating existing knowledge –
We should get a shared understanding for the approaches of knowledge transfers. We have to take care well confirmation of these knowledge transfer approaches.
We will keep updating this section as PMI publishes guidelines for the same. Till then you can refer the key points which PMI added for this domain:
- Classify Compliance categories
- Determine potential threats to compliance
- Use methods to support compliance
- Analyse the consequences of noncompliance’s
- Determine necessary approach and actions to address compliance needs (e.g. risk, legal)
- Verify measurement system in place to track benefits
- Evaluate Delivery options to demonstrate value
- Assess and prioritize impact on project scope/backlog based on changes in the external environment
- Recommend options for scope/backlog changes (e.g. schedule, cost changes)
- Continually review external business environment for impacts on project scope/backlog
- Assess organizational culture
- Evaluate impact of organizational changes to project and determine required actions
- Evaluate impact of the project to the organization and determine required actions
Now come to the point – how to prepare for this NEW PMP® Exam?
The good news is that all the existing content would be relevant for the exam. In case you need guideline how to map the existing content with changes?
Refer following PMP® Exam Content Crossover Map
What we believe is PMBOK® Guide will give 50% of the content for future exam.
We have started working on the NEW marked items in this crossover map, and it would be available sufficient time before exam change. Also, all these new items are mostly based on what we have discussed in this blog.
The critical point is now PMBOK® Guide knowledge areas and process groups need to be analyzed both for predictive and Agile way of working. Our updated course will reflect all these crucial new ways of looking at PMBOK® Guide items.
Now, a question may come in your mind that –
What are the domains in the new content outline and how many questions will come from each domain?
- Business Environment
Following is the domain wise question distribution